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At FabricsToDyeFor.com your satisfaction is our highest concern. We have been in business since 1994 and thank all of you for your ongoing support. Your satisfaction is guaranteed, or your money is refunded.
 
Customer support does not stop once you receive your order.  If you have technical questions on product use, such as how to mix dye powder to working with tricky threads, please drop us an e-mail or call us toll-free at 888.322.1319, or, 830.833.5300 (for International orders and support) and we will be more than happy to help you.
 

When can I expect my order to be shipped?

 

Orders are processed immediately.  We package and ship your order as quickly as possible, normally within one to three business days.  If an item is out of stock, you will be notified within 24 hours.  Under most circumstances, we will split ship an order if there is more than a four day (weekday) delay in receiving an out of stock item back into stock. Additional shipping charges are not assessed for split shipments due to out of stock items.

 

What is standard delivery time once an order is shipped?

 

Overnight shipping is available, as is two day.  These are premium services and cost more than standard shipping.

 

Most orders are shipped via Priority Mail or via First Class Mail from Rhode Island. Delivery is generally two to five business days.   Shipment notification with tracking information is e-mailed at the time an order is packaged.

 

International Shipments - All duty, tax, surcharges and miscellaneous charges assessed by the shipper, government or other authorities are the full responsibility of the buyer. If you are uncertain of these charges, please contact your local government regarding duty/tax, etc.

 

International orders will ship one of four ways: 

 

Global Priority Mail – 4 to 7 business day delivery

Express Mail – 3 to 5 business day delivery

Air Parcel Post – 4 to 10 business day delivery

Ground Parcel Post – (most economical service)  approximately 4 to 8 weeks for delivery
 
ph. 830.833.5300 (for International orders and support)
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